Introduction
Discussions encompassing Artificial intelligence (AI) and automation-enabled products and services have increasingly become common across boardrooms of global enterprises. Across all industries, businesses are riding the digital transformation wave to offer newer value-creating differentiators to their customers. Investments in technology solutions and services have emerged as the new priorities across all boardrooms to remain competitive in the long term.
Despite having a substantial appetite to be a leader in the digital-first economy, most companies are wary of change. Failed technology investments, unsuccessful pilot deployments, an inappropriate change management strategy, not having a trusted transformation partner are some of the roadblocks most companies face. As a result, to ensure business continuity, enterprises are forced to rely on legacy technology, manual-driven processes that is inefficient, creates delays, hampers productivity, generates frustration, and other issues that abstain enterprises from turbocharging growth initiatives.